Clan Support
Help with Clan and Health.
Contact us
Email us if you need help signing in, managing a pet, using health records, or deleting your account.
Help us investigate
Include your app version, iPhone or iPad model, iOS version, and the steps that caused the problem. Never send your password or unnecessary sensitive information.
Account and privacy
You can start account deletion in Profile → Settings → Delete account. See our Privacy Policy for data requests and retention details.
Veterinary emergencies
Health organizes pet records and reminders; it is not a veterinary or emergency service. Contact a qualified veterinarian for medical advice or urgent care.